I myself have owned a 9002, 9010, and currently using a 9020.
These skimmers are by far one of the best investments I have made for my tank. They run virtually silent, require very little tuning and are VERY consistent at producing good quality skimmate. Because the Tunze DOC Protein Skimmers have generally very small footprints, they can be placed in a sump, or even the display with generally impressive results. They require as little as 5-10 minutes of maintenance weekly or bi-weekly; which consists of simply emptying out the collection cup and rinsing the neck in luke-warm water to clear skimmate build-up. Once the clean cup is back on the skimmer, it starts producing skimmate again almost immediately.
Build & Construction: 9/10
Ease of Use: 9/10
Performance: 10/10
Customer Service (From Tunze): 10/10
Average Score: 9.5/10
I rate the build & construction to be 9/10 because Tunze mounting brackets are a bit tedious to deal with. They are more complicated than they should be but are applicable to a variety of different setups. They WORK, but as with all Tunze mounting brackets, they are troublesome to deal with.
I would highly recommend Tunze DOC Protein Skimmers to anyone. They are without a doubt well worth the initial cost.
I'll get a picture of the skimmate my 9020 collects later this week.
Those of you (I know you're out there) with Tunze skimmers, please add your experiences with these skimmers too!