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I am so beyond happy with my new 90 gallon CAD Light aquarium. Eddie and Eric are both sooo awesome!!! Thank you for the wonderful package you set up for my grand-babies. I cant say enough to express how incredible the customer service was that they offered. Even staying late to make sure I got just what I wanted. I suggest anyone thinking of getting a new saltwater (or freshwater) set up to head here first... CAD Lights Aquariums Thanks again guys!!!
Wow, this is the polar opposite of my experience with them. Glad it worked out for you, the planets must have been aligned for that 30 seconds. .
Funny how this same thing was posted on socalireefs too.
Let's not forget cadlights disaster tank, and it was not the first time. If you're wondering, just google cadlights warning.
Is that the tank that exploded in that guys newly remodelled house? Man, that's such a nightmare.
That was a few years ago, maybe the wide publication of that story spurred them to up their game.
Me too, Eddie should change his name to Richard!Quote:
Originally Posted by PatientZero
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They are not known for customer service, and if you heard some the inside stories I have, you too would probably put them on your pass list.
I'd much rather have an SCA(Who used to build Cadlights tanks until Cad jacked them)
I’ve had a few cadlight tanks & absolutely great experiences
Love their rimless tanks
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Thank you for the support and encouragement. So far so good. I've had a few questions and have had no problem with the customer service. Gentleman with all due respect
.. if you had to be critiqued by your worst experience/story told about you how many would fare so we'll.
I truly enjoyed the buying experience with them and think this type of information should be shared as well. Thanks. Carry on.